Whether the review is positive or negative – it helps management understand what they are doing right and what they are doing wrong for their clientele. The filter is intended to protect businesses, but in turn may hurt them. There have been many cases where authentic and honest reviews get filtered, and as a result this is keeping businesses from getting the feedback they deserve. Countless businesses have wondered how to stop their Yelp reviews from being filtered, and the answer it is not possible.
There are several ways Yelp users can avoid having their reviews filtered, such as not making your reviews overly short, long, negative, or positive, as well as if you are a new user try to keep connecting on the app to create a rapport. For the feedback and reviews businesses do receive, both positive and negative, should be taken into consideration. These reviews are helpful in training their employees and to implement their business plan. All things considered, Yelp is an amazing website that can increase business revenue and customer satisfaction.